- Usability testing
- Expert Reviews
- Mystery Shopper Studies
- Competitive Evaluations
- Customer Survey
- Solving Complex Problems With Simple Designs
Customer experience can dictate success or failure. Find out how we help organizations deliver a positive customer experience for online and interactive applications.
We don’t force you into a rigid user research model, but devise a plan that works best for your project and budget. Contact us to learn more about:
Our design process focuses on balancing the trade-offs between user needs, attractive visual designs, and your business needs. We can create:
- Information Architectures
- Wireframes
- Visual Design Comps
- Interactive Prototypes
- Content & Documentation
Our implementation services help your team successfully roll out your web site or interactive application. Areas of expertise include:
- XHTML/CSS
- AJAX/JavaScript
- PHP & MySQL
- ASP.NET
- Flash & Digital Video
LATEST NEWS
Launch: Chili is pleased to announce the launch of our new service, UsableFeedback.com. Using best practices, standards, and years of experience with web design and usability testing, our staff will review your web site and produce a video showing potential customer issues and provide specific recommendations to improve the usability of your site. Specifically aimed for small businesses and web design shops, Usable Feedback wants to bring the sophisticated services that large businesses rely on to new markets. Review one scenario for $139. See Press Release.
Usability Tip: pay attention to the order in which elements load; users stare at the first thing that appears while waiting.
:Usability Tip: Strong visual borders on a web site are like traffic cops waving the flow in specific directions or holding up stop signs.
